An Ofqual Recognised Awarding Organisation

FAQ’s Elementor

FAQ’s for Qualifi Learners

HOW DO I APPLY FOR A REPLACEMENT CERTIFICATE?

To apply for replacement certificates, please visit our replacement certificates page for more information

HOW DO I AMEND MY PERSONAL DETAILS ON A CERTIFICATE?

To amend details on your certificate, please visit our amend certificates page for more information

HOW DO I FIND A QUALIFI APPROVED CENTRE NEAR ME?

To find an approved Qualifi centre near you, please message info@qualifi.net with your location details and we will send through a list of your nearest accredited centres.

WHO CAN I SPEAK TO ABOUT MY RECENT EXAM RESULTS OR CERTIFICATION?

Please speak to your centre or training provider regarding the non-receipt of your certificates or exam results. It may be that there has been a problem with the processing or delivery of your documentation and your centre can contact us and discuss this further.

HOW DO I APPLY FOR COURSE SYLLABUSES?

To view the full course syllabuses of our available Qualifi qualifications please visit our qualifications page for more information.

WHAT IS MY QUALIFICATION COMPARED TO?

Please view our progression and comparison chart for further information

CAN YOU PROVIDE A COMPARISON BETWEEN QUALIFICATION FROM OVERSEAS AND THE UK?

For comparisons of worldwide qualifications not achieved through Qualifi with UK qualifications please contact UK NARIC (The National Recognition Information Centre for the United Kingdom) directly using the contact details below:

Website: http://www.naric.org.uk
Phone: +44 (0)871 330 7033
Email: info@naric.org.uk

HOW CAN I APPEAL AGAINST MY EXAM RESULTS?

To appeal against your exam results, please visit our how to appeal page for more information

HOW DO I PROVIDE FEEDBACK?

If you have a complaint or feedback about our service, please contact us in order that we can investigate this using our complaints and feedback procedure. When making contact, please give us the following information if you have it:
– what the complaint or feedback is about;
– your full name and learner reference number (if you have one);
– your college, centre or training provider’s name and the Qualifi approval reference number;
– the qualification or unit title and qualification reference number;
– copies of any relevant supporting documents.

We promise to:
– acknowledge receipt of your complaint within two working days of receiving it;
– give you a full response within 30 working days. If this is not possible, we will let you know after 15 working days.

FAQ's for Centres

HOW DO I BECOME A QUALIFI APPROVED CENTRE?

To apply to become a Qualifi approved centre, please visit our become an approved centre page

HOW DO I UPDATE/AMEND MY CENTRE DETAILS?

Please contact us via info@qualifi.net to confirm your centre details so we can validate the information.

 
 
HOW DO I APPLY FOR A REPLACEMENT CERTIFICATE ON BEHALF OF A LEARNER?

To apply for replacement certificates, please visit our replacement certificates page for more information

 
 
HOW DO I APPLY FOR QUALIFICATION APPROVAL FOR MY CENTRE?

Requests for approval for qualifications are managed via an application form. Please download here. Once complete, please return this application by post or electronically (with an electronic signature) to Qualifi Limited using an authorised email address.

E-Mail: info@qualifi.net (UK applicants) or info@qualifi-international.com (non-UK applicants)

HOW DO I PROVIDE FEEDBACK OR MAKE A COMPLAINT?

If you have a complaint or feedback about our service, please contact us in order that we can investigate this using our complaints and feedback procedure. When making contact, please give us the following information if you have it:
– what the complaint or feedback is about;
– your full name and learner reference number (if you have one);
– your college, centre or training provider’s name and the Qualifi approval reference number;
– the qualification or unit title and qualification reference number;
– copies of any relevant supporting documents.

We promise to:
– acknowledge receipt of your complaint within two working days of receiving it;
– give you a full response within 30 working days. If this is not possible, we will let you know after 15 working days.

For further details please visit here

HOW DO I APPEAL?

It is our aim to treat each case fairly and consistently. However, if you disagree with a decision we have made regarding your candidate’s examination result, you can appeal against it. Please visit our Appeals Policy for more information.

Using the Qualifi Approved Centre logo boosts your profile and we would encourage active approved centres to seek permission to use it, for example on stationery, promotional material, prospectuses, signage and exhibition stands as well as in press adverts in order to promote courses leading to Qualifi qualifications. There are certain rules and conditions attached to its use. In order to get permission to use the Qualifi Approved Centre logo, please contact us on info@qualifi.net. A centre shall not use any other form of our logo without our prior written consent.

FAQ's for Qualifi Diplomas offering progression to University

WHAT DO THE DIPLOMAS OFFER ME?

The Level 4 Certificate and the Level 5 Diploma provides learning at University level with successful students achieving 240 credits. This is the first 2 years of a Degree. Students can then progress to a final year ‘Top Up’ year to complete their degree.

IS THERE AN OPTION FOR A MASTERS DEGREE?

The Qualifi Level 7 Diplomas offer up to 120 credits of a Masters programme. Students can progress to a dissertation only with some of our University partners to receive a Masters Degree.

WHAT IS THE COST OF THE DIPLOMAS?

Costs vary depending on the delivery model and where you choose to study. There is a significant reduction when compared to students who attend university full time for the same degrees and masters.

HOW CAN I FUND THE DIPLOMA?

There are a number of options available if the student is eligible:

a. Advanced Learner Loans-available through government agencies
b. Bank Loans can be provided to cover the total cost of Diploma
c. Spread the payments – some Qualifi centres can provide instalment payments
d. Employer contribution-Your employer may contribute as part of your career plan

WHAT DEGREES OR MASTERS DEGREES DO I QUALIFY FOR ON COMPLETION?

Successful students can progress to any of our named University partners at https://qualifi.net/university-pathways/

AM I GUARANTEED A PLACE AT UNIVERSITY?

Yes. Students have the option to progress directly because the Diploma is credit recognised or one of our centres can facilitate and help with your transfer.

DO I NEED TO GO TO THE NAMED UNIVERSITIES?

No. Qualifi works with a number of Universities. Students can identify their preferred choice and Qualifi will facilitate where possible.

WHO ARE THE TRAINERS/LECTURERS?

The delivery team are experienced professionals from within Higher Education. Centre who deliver the qualifications must demonstrate they have the experience to support you.

HOW DO WE CONTACT THE TRAINERS/LECTURERS FOR SUPPORT?

Students have access to the delivery team via telephone. email, in person or online. Qualifi continues to develop its delivery options for centres and an online learning platform will allow for a forum and open discussions between all students and the delivery team.

WHAT RESOURCES DO WE GET?

All students receive workbooks and assessments that will allow them to successfully negotiate the subject matter. Any additional reading matter will be recommended if it needs to be purchased.

WHAT IF I’VE NEVER BEEN ON A FURTHER/HIGHER EDUCATION COURSE BEFORE?

Qualifi understands this. Our delivery and support team will guide you through the process. In addition to the Diploma subject matter we will provide guidance on how to write essays and study at this level of education.

WHAT ARE THE ENTRY REQUIREMENTS FOR THE DIPLOMAS?

Students are required to have the right level of qualifications or appropriate vocational experience. The specifications and handbooks will identify this. Qualifi also provides an access course that will also allow entry to the qualifications..

WHAT HAPPENS IF I START THE COURSE AND FIND IT TO DIFFICULT?

Qualifi and the centres will work with you at your own pace. There are no time limits so you can work at your own pace. If you find elements difficult we will focus support for you.

CAN I WITHDRAW FROM THE COURSE AFTER I’VE STARTED?

Yes, you can. You will be given an exit certificate recognising your achievement with credit recognition. For example, if you complete one module and leave you will receive notification of your modules completed. If you achieve 120 credits of the 240 you will receive a Certificate. This is equivalent to one year at University.

HOW LONG WILL IT TAKE ME TO COMPLETE?

The Diplomas are flexible. You can create your own learning timetable with the centre you register with and personal tutor.

HOW MANY PEOPLE HAVE STUDIED WITH QUALIFI?

To date, we have provided learning to over 500,000 people worldwide.

 
 
WHAT’S THE PASS RATE?

The success rate is high because we dedicate time and resources to all our students. We allow for re submission of essays so we have over 95% of our students are successful.

CAN WE SPEAK/EMAIL SOME THE STUDENTS WHO HAVE GONE THROUGH THE COURSE?

Yes, you can. We are also working on an online forum that will facilitate this in the future.

IS THE COURSE ONLINE?

Yes, as part of a blended learning model. Students do not have to attend all the lectures. Materials are available and essays can be submitted online.

 
 
ARE WORKBOOKS PROVIDED?

Yes. All workbooks are provided online so:

a. Do I write in them? – Yes, you can
b. Do we keep them? – Yes, you can

WHEN I HAVE A CHALLENGE/PROBLEM WHO DO I SPEAK WITH?
 

You have direct contact with your lecturer or you can speak to Qualifi support team.

IS THERE A HANDBOOK AVAILABLE?

Yes. The handbook clearly identifies the full Diploma, modules, assessments and what’s expected of you.

 
 
HOW DO I ENROL?

You can enrol directly by emailing an approved centre or our dedicated support team UK support@qualiif-international.com

WHAT HAPPENS WHEN I ENROL?

You will be sent a timetable, guidance and your first module.

WHAT IF I HAVE MORE QUESTIONS?

If you require further information please do not hesitate to email us at support@qualifi-international.com

Qualifi Quality Standards

At the heart of Qualifi’s commitment to the creation and awarding of respected qualifications is a rigorous focus on high standards and consistency, beginning with recognition as an Awarding Organisation (AO) by the qualification regulators for England (Ofqual), and as signatory to BIS international commitments of quality.

Your pathway to a graduate degree

Our university progression agreements mean you can apply your Qualifi Level 5, Level 7 or Level 8 diploma towards a graduate or post graduate degree in the UK or the US.