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What skills are predicted to be most important for the future?

In a recent report, The World Economic Forum anticipates that the top 10 skills in 2020 will be:

  1. Complex problem solving
  2. Critical thinking
  3. Creativity
  4. People management
  5. Coordinating with others
  6. Emotional intelligence
  7. Judgement and decision making
  8. Service orientation
  9. Negotiation
  10. Cognitive flexibility

According to the Future of Jobs Survey, the industries/sectors to focus on for the future:

  1. Professional services
  2. Financial services
  3. ICT
  4. Infrastructure

The three biggest drivers of change to the UK employment landscape are believed to be:

  1. Mobile, the internet and cloud technology
  2. The way that we work (flexible working)
  3. Big data use

These changes give rise to new jobs and also to a demand for existing employees to develop their skills in new directions in order to keep up with changes. People will increasingly use digital communication technology in order to work collaboratively across the globe. Ways of working, for example, the use of cloud technology are creating new jobs in cyber security and risk management.

This article refers to net growth in jobs:

The report presents the predicted net employment outlook by job family for the period 2015–2020.

Specifically, growth in employee numbers of (across the focus countries within the report):

  • Business and Financial management – +494,000
  • Management – + 416,000

Qualifi provides access to flexible learning programmes that respond to information recently published which paints a picture of future job growth and skills needs.

Many Qualifi qualifications are designed to provide you with the knowledge and skills necessary to respond to predicted demand:



For more information, please contact us.