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An Ofqual, CCEA & QIW Recognised Awarding Organisation

Policies and Procedures

Qualifi Policies and Procedures

Qualifi is committed to transparency in our operations and services. These policies and helpful links give you further information about us and how we operate.

Website Policies
Statutory Policies in the Public Domain
Policies and Procedures for Approved Centres

The following Qualifi policies and procedures are made available to all approved centres:

  • Access to Fair Assessment Policy and Procedures
  • Appeals Policy and Procedure
  • Complaints Policy and Procedure
  • Centre Withdrawal Policy
  • Certification Policy and Procedure
  • Communication and Co-operation Policy and Procedures
  • Conflicts of Interest Policy
  • Fees and Charges Policy
  • Invoicing Policy
  • Malpractice and Maladministration Policy
  • Regulations for the Conduct of External Assessments
  • Sanctions Policy
  • Withdrawal of Qualifications and Units
Policies and Procedures for Registered Learners

The following policies and procedures will be made available to all registered learners:

  • Appeals Policy and Procedure
  • Complaints Policy and Procedure
  • Certification Policy and Procedure
  • Whistleblowing Policy

If for any reason you do not have access to these policies, please contact us.

Helpful Websites and Links

UK Register of Learning Providers

The UK Register of Learning Providers is a ‘one-stop’ portal to be used by government departments, agencies, learners, and employers to share key information about learning providers. The UKRLP allows providers to update their information in one place and share this across agencies such as the Skills Funding Agency, the Higher Education Statistics Agency (HESA),Higher Education Funding Council for England (HEFCE) and UCAS.

Learning Records Service (LRS)

Learners retain the same number for accessing their personal learning record (PLR) throughout their lives whatever level of learning they attain and wherever they choose to undertake education, training and learning.